AtomicX
← Where it works
CMS

WordPress integration

Add AtomicX to any WordPress site with the free WPCode plugin. No theme edits.

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Publishing pages and a plug-in module.

Before you start

  • An AtomicX account. The free plan works; add AI when you're ready.
  • Administrator access to WordPress.
  • On WordPress.com: a paid plan, activated so you can install plugins. Free WordPress.com sites can't run scripts.

1. Copy your snippet from AtomicX

  1. Sign in to AtomicX and go to Insights › Widget generator.
  2. Under 1. Select Configuration, choose the chat you want on this site.
  3. Pick 2. Display Mode (Floating corner bubble or Full Page), 3. Button Position and 4. Widget Theme. The Live Preview shows the result.
  4. Under 5. Integration Method, choose Auto-Initialize. It's one snippet that starts the chat when the page loads.
  5. Under 6. Generated Code, click Copy.

2. Add it to WordPress

  1. In WordPress admin, go to Plugins › Add New Plugin, search for WPCode, then click Install Now and Activate.
  2. Go to Code Snippets › Header & Footer.
  3. Paste your AtomicX snippet into the Footer box.
  4. Click Save Changes.

Clear any cache plugin (WP Rocket, LiteSpeed and similar) and any host or CDN cache, then check in a private window.

3. Check it works

  1. Open your site in a private or incognito window, so you're not seeing a cached or logged-in version.
  2. Look for the chat button in the corner you picked.
  3. Ask it a question you know the answer to. Then check the conversation appears in Conversations in your AtomicX dashboard.

Good to know

  • Don't paste the snippet into your theme's footer.php. Theme updates overwrite it. WPCode or a child theme keeps it safe.
  • Optimisation plugins that delay or combine JavaScript can hold the chat back. Exclude the AtomicX script from them.
  • A Custom HTML block on one page only loads on that page. Use WPCode for the whole site.

Update or remove it

Go to Code Snippets › Header & Footer, edit or clear the Footer box, save, and clear your caches.

If something isn't right

  • No chat button? Clear your site's cache, check you published or saved, and try a private window with ad blockers off.
  • Two chat buttons? The snippet is installed twice, for example in your site and in Google Tag Manager. Keep one.
  • Still stuck? Contact us and tell us your platform and site address.

Official WordPress documentation: WordPress.com: Adding code to headers · WPCode on WordPress.org

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► Ship it

ON_DUTY.

One snippet to install. Free plan to start.

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