Answer patient questions about services, hours, fees and referrals, and take appointment requests for your staff to confirm.
Reception spends the first hours of every day answering the same questions on the phone.
With AtomicXThe agent answers questions about services, hours, fees, referrals and what to bring from your website and documents, so reception can focus on the patients in front of them.
Patients look for an appointment in the evening, when the clinic is closed.
With AtomicXPatients request a time from your practitioners' real availability. Your staff accept each request before anything is confirmed.
Some questions shouldn't be answered by a website at all.
With AtomicXThe agent answers only from your content and hands clinical questions to your team with the full conversation. You decide in its instructions what it may and may not discuss.
This is the kind of chat your agent handles on its own, from the first question to the hand-off to your team.
Services, hours, fees, referrals and what to bring, from your own content.
Patients request a time. Your staff accept each booking.
Collects contact details and the reason for the visit in a short form.
Take over any chat from the mobile app or Slack, then hand it back.
You decide what it may discuss. Clinical questions go to your team.
Starts in your website's language and follows the language the patient writes in.
