Answer patient questions about treatments, fees and insurance, and take appointment requests after hours for your front desk to confirm.
Your front desk is with a patient while the phone rings. New patients rarely leave a voicemail; they call the next practice.
With AtomicXThe website chat answers questions about hours, treatments, fees and insurance from your own content, and takes the patient's details for a callback.
People think about booking a check-up in the evening, when nobody is there to answer.
With AtomicXPatients request a time from your real availability. Your team accepts each request, so nothing lands in the calendar without you.
A patient with a broken tooth at 8pm wants to know what to do and who to call.
With AtomicXThe agent shares your emergency instructions and contact number exactly as you've written them, and passes the chat to your team. It answers only from your content and doesn't give clinical advice of its own.
This is the kind of chat your agent handles on its own, from the first question to the hand-off to your team.
Hours, treatments, fees and insurance, answered from your own content.
Patients pick a time. Your front desk accepts each booking.
Collects contact details and the reason for the visit before your team calls back.
Connect your Twilio number and the agent answers texts too.
Take over any chat from the AtomicX mobile app, then hand it back.
Answers only from what you've written. Anything clinical goes to your team.
