Answer guest questions about rooms, parking, check-in and amenities in their own language, and pass special requests and group enquiries to your team.
Guests ask about parking, pets, breakfast or late check-in. Whoever answers first often gets the booking, and that's usually an online travel agency.
With AtomicXThe agent answers from your website and policies in seconds, in the guest's own language, and links them straight to your booking page.
At check-in time the desk is busy, and the phone and inbox pile up with simple questions.
With AtomicXRoutine questions are answered automatically. When a guest needs a person, staff take over the chat from the AtomicX mobile app.
Wedding, tour-group and conference enquiries need dates, numbers and requirements before sales can quote.
With AtomicXA short intake form inside the chat collects the details and sends the lead, with a summary, to HubSpot, your email or any tool via webhook.
This is the kind of chat your agent handles on its own, from the first question to the hand-off to your team.
Parking, pets, breakfast, check-in times, answered from your website.
Starts in your website's language and follows the language the guest writes in.
Sends guests straight to your own booking engine.
Hands requests to your team in the mobile app or Slack, with a summary.
Collects dates and numbers and sends the lead to HubSpot or any tool.
Connect your Twilio number and guests can text you too.
