Before you start
- An AtomicX account. The free plan works; add AI when you're ready.
- A Pro or VIP plan. Site-wide custom code is a premium feature.
1. Copy your snippet from AtomicX
- Sign in to AtomicX and go to Insights › Widget generator.
- Under 1. Select Configuration, choose the chat you want on this site.
- Pick 2. Display Mode (Floating corner bubble or Full Page), 3. Button Position and 4. Widget Theme. The Live Preview shows the result.
- Under 5. Integration Method, choose Auto-Initialize. It's one snippet that starts the chat when the page loads.
- Under 6. Generated Code, click Copy.
2. Add it to Strikingly
- Open the site in the Strikingly editor and click Settings in the left sidebar.
- Go to Advanced › Custom Code.
- Paste your AtomicX snippet into the Footer code box.
- Save, then click Publish.
The chat doesn't show in the editor. Check your live site after publishing.
3. Check it works
- Open your site in a private or incognito window, so you're not seeing a cached or logged-in version.
- Look for the chat button in the corner you picked.
- Ask it a question you know the answer to. Then check the conversation appears in Conversations in your AtomicX dashboard.
Good to know
- Blog posts have their own custom code setting. Check that the chat appears on your blog pages too.
Update or remove it
Go to Settings › Advanced › Custom Code, remove or replace the snippet, save, and publish.
If something isn't right
- No chat button? Clear your site's cache, check you published or saved, and try a private window with ad blockers off.
- Two chat buttons? The snippet is installed twice, for example in your site and in Google Tag Manager. Keep one.
- Still stuck? Contact us and tell us your platform and site address.
Official Strikingly documentation: Strikingly: Add custom code