AtomicX
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Wix integration

Add AtomicX to your Wix site with Custom Code. It runs on every page.

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Small-business products and a website with booking content.

Before you start

  • An AtomicX account. The free plan works; add AI when you're ready.
  • A premium Wix plan with a connected domain. Custom Code isn't available on free sites.
  • Access to your site's dashboard settings.

1. Copy your snippet from AtomicX

  1. Sign in to AtomicX and go to Insights › Widget generator.
  2. Under 1. Select Configuration, choose the chat you want on this site.
  3. Pick 2. Display Mode (Floating corner bubble or Full Page), 3. Button Position and 4. Widget Theme. The Live Preview shows the result.
  4. Under 5. Integration Method, choose Auto-Initialize. It's one snippet that starts the chat when the page loads.
  5. Under 6. Generated Code, click Copy.

2. Add it to Wix

  1. In your site dashboard, go to Settings, scroll to Development & integrations, and click Custom Code.
  2. Click + Add Custom Code.
  3. Paste your AtomicX snippet and name it AtomicX.
  4. Under Add Code to Pages, choose All pages and Load code on each new page.
  5. Under Place Code in, choose Body - end.
  6. Open Code Type and pick a category (see below), then click Apply.

Custom Code applies to your live site when you click Apply. Check it on your live domain, not in the Editor.

3. Check it works

  1. Open your site in a private or incognito window, so you're not seeing a cached or logged-in version.
  2. Look for the chat button in the corner you picked.
  3. Ask it a question you know the answer to. Then check the conversation appears in Conversations in your AtomicX dashboard.

Good to know

  • Cookie category: Essential loads for everyone. Functional is the more accurate category for a chat, but visitors who decline those cookies won't see it. Pick deliberately.
  • Custom Code is tied to your connected domain. If you change domains, add it again.

Update or remove it

Go to Settings › Custom Code, find AtomicX, and edit, switch off, or delete it.

If something isn't right

  • No chat button? Clear your site's cache, check you published or saved, and try a private window with ad blockers off.
  • Two chat buttons? The snippet is installed twice, for example in your site and in Google Tag Manager. Keep one.
  • Still stuck? Contact us and tell us your platform and site address.

Official Wix documentation: Wix: Embedding custom code · Wix: Categorizing custom code

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ON_DUTY.

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